Customer Success Lead

We're seeking a Customer Success Lead to help build and scale the Customer Success function from the ground up, partnering with the Head of Customer Success & Support to define how Numeral manages onboarding, adoption, retention, renewals, and customer health at scale.RequirementsBuild the Customer Success FunctionOwn Customer RelationshipDrive MetricsCreate Scalable Systems & ProcessesPartner Cross-FunctionallyLeverage AI & AutomationBenefitsCompetitive compensationMeaningful equitySignificant growth opportunityOriginally posted on Himalayas