We are seeking a Customer Care Representative to join our dynamic team onsite in Bicutan.
The ideal candidate will provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction through professional communication.Key ResponsibilitiesAnswer customer inquiries promptly and professionally via phone, email, or chatResolve customer complaints and issues with empathy and efficiencyMaintain detailed and accurate records of customer interactionsCollaborate with team members to improve service qualityProvide product and service information to customers as neededAchieve individual and team performance targetsRequirementsMust have bachelor’s degreeOpen to fresh graduates of medical-related courses; orNon-medical degree holders with at least 1 year of customer care support experience (face-to-face), preferably in a medical or healthcare setting.Must be knowledgeable in taking blood pressure.Must be computer literate.Can converse in EnglishBenefitsFree HMOFree DependentsNight DifferentialProgram IncentivesPlease note that this is contingent to the final company or account you'll be profiled to.