Implementation Consultant (SaaS, Technical Project Management) – Remote | Client-Facing | System DeploymentsPosition Type: Full-Time, RemoteAbout the RoleWe’re hiring an Implementation Consultant to lead end-to-end software implementation projects and ensure successful client outcomes.This role combines technical execution, project management, and client-facing consulting.
You’ll guide clients from initial setup through full adoption, ensuring systems are configured correctly, data is migrated accurately, and teams are fully enabled.If you enjoy owning projects, solving technical challenges, and driving real business impact — this role is for you.What You’ll OwnEnd-to-End ImplementationManage the full lifecycle:Planning → Configuration → Deployment → OptimizationEnsure projects are delivered on time and within scopeDrive successful client onboarding and adoptionClient Consulting & Process OptimizationAnalyze client workflows and business processesRecommend best practices for system configurationTranslate business needs into scalable system solutionsSystem Configuration & CustomizationConfigure SaaS platforms to match client requirementsCustomize workflows, automations, and system logicEnsure systems are aligned with operational goalsTraining & Change ManagementDesign and deliver user training programsCreate adoption strategies to ensure long-term successSupport clients through system transitionsData Migration & IntegrationManage data migration projects from legacy systemsEnsure accuracy, completeness, and validation of dataSupport integrations across platforms and APIsProject Management & DeliveryBuild and manage project plans, timelines, and milestonesCommunicate status updates to stakeholdersIdentify risks early and proactively resolve issuesTesting & Quality AssuranceConduct system testing and validationCoordinate user acceptance testing (UAT)Ensure system performance meets expectations before launchDocumentation & SupportCreate:Configuration guidesSOPsUser manualsProvide ongoing support and troubleshootingDeliver post-launch optimization recommendationsWhat Success Looks LikeSmooth, on-time implementationsHigh client satisfaction and adoption ratesMinimal post-launch issuesClean, accurate data migrationsClear documentation and repeatable processesWhat Makes You a Strong FitStrong problem-solver with technical and business understandingExcellent communicator with client-facing confidenceOrganized and able to manage multiple projectsComfortable translating technical concepts into simple languageProactive in identifying risks and solutionsRequirements (Must-Have)Experience3+ years in:Software implementationTechnical project managementImplementation consultingCore SkillsExperience with SaaS platforms and system deploymentsStrong business analysis and process mapping skillsExcellent client communication and stakeholder managementAbility to manage multiple projects simultaneouslyTechnical troubleshooting and problem-solving abilityTechnical KnowledgeUnderstanding of:Data migration processesSystem integrations and APIsWorkflow automation and configurationNice to HaveProject management certification (PMP, PRINCE2, etc.)Experience with enterprise SaaS platformsFamiliarity with CRM or ERP systems such as:SalesforceHubSpotNetSuiteExperience with client onboarding or customer success rolesWhat a Typical Day Looks LikeMeet with clients to review implementation progressConfigure systems and workflowsTroubleshoot technical issuesCoordinate data migration or integrationsRun testing and validate system performanceUpdate project timelines and communicate with stakeholdersIn short: You ensure software implementations are smooth, successful, and deliver real business value.Key Metrics (KPIs)On-time project deliveryClient satisfaction and adoption ratesAccuracy of data migrationReduction in post-launch issuesQuality of documentation and processesWhat We OfferFull-time remote role with flexibilityOpportunity to work on complex SaaS implementationsExposure to enterprise clients and systemsStrong career growth in consulting and project managementDirect impact on client success and business transformationApply NowIf you’re an Implementation Consultant who can manage projects, solve technical challenges, and drive client success, this role gives you ownership and real impact.Apply now and lead end-to-end system implementations that matter.Originally posted on Himalayas
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