Business Analyst

Working with a major global consulting firm to find a senior Business Analyst with deep Guidewire and general insurance experience.

This role supports the rollout of a new Line of Business for a leading Australian general insurer, working across business stakeholders, Guidewire implementation teams, and integration partners.

It will suit a BA who has shipped new product launches on Guidewire before and is confident operating in a fast-moving transformation environment.About the ClientThe client is a major global consulting firm delivering complex digital transformation programs for some of Australia's largest enterprises.

This engagement supports an established general insurer on the launch of a new digital insurance product, working across a Guidewire-based platform with strong delivery practice and senior stakeholder engagement.What you'll be doingEngage with business stakeholders to capture, analyse, and document end-to-end requirements for a new general insurance LOBTranslate business needs into functional specifications, user stories, process flows, and acceptance criteria aligned with Guidewire capabilitiesSupport definition of product configuration, underwriting rules, rating logic, and policy lifecycle requirementsFacilitate workshops, requirement walkthroughs, and design validations with business and IT stakeholdersWork alongside Guidewire implementation teams (PolicyCenter, BillingCenter, ClaimCenter as applicable) to ensure accurate interpretation of requirementsSupport functional design reviews, configuration decisions, and solution alignment with Guidewire best practicesIdentify gaps between business needs and out-of-the-box Guidewire functionality, and recommend pragmatic solutionsCollaborate with integration teams across upstream and downstream systemsAct as a single point of contact for functional alignment between business users, product owners, and delivery teamsSupport test strategy definition, test case reviews, and UAT execution from a business perspectiveAssist business users during UAT, defect triage, and prioritisationValidate delivered functionality against agreed requirements and support production readinessRequirements8-12+ years experience as a Business Analyst in insurance domain transformationsHands-on experience in Guidewire implementations across PolicyCenter, BillingCenter, and/or ClaimCenterStrong exposure to new product or new Line of Business rollouts within general insuranceSolid understanding of general insurance concepts including product definition and coverage, underwriting and rating, policy lifecycle (Quote, Bind, Issue, Endorsement, Renewal, Cancellation), claims, and billingExperience working in Agile, SAFe, or Scrum delivery environmentsProficient in producing BRDs, functional specifications, user stories, and acceptance criteriaFamiliarity with JIRA, Confluence, ServiceNow, or equivalentDesirable SkillsExperience with Australian insurance productsPrior experience supporting digital or direct-to-customer insurance productsExposure to Guidewire Cloud implementationsUnderstanding of integration architectures and data flowsExperience supporting offshore-onshore delivery coordinationStrong facilitation, documentation, and stakeholder management skillsBenefitsAbout Towcha PeopleTowcha People is an Indigenous-owned recruitment business with a strong focus on fair access to opportunity.

We work across enterprise and government clients placing technology professionals into roles that value capability, integrity, and outcomes.We recognise that diverse perspectives fuel innovation, and that women and people of colour are less likely to apply unless they meet every qualification.

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