About usLifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all.
Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center.
Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals.
From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare.
Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth.
Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.About the roleThe Revenue Cycle Management Specialist will be responsible for the day-to-day monitoring of billing operations, including coding, charge entry, claims filing, and payer & patient accounts receivable follow-up, denials, and payment posting.
The Specialist will work to resolve issues to maximize collections and enhance patient satisfaction.
ResponsibilitiesMonitor the day-to-day flow of recorded visits, coding, charge entry, and claims filingPerform payer accounts receivable follow-up, work denials, and handle patient collectionsProcess and post payments to patient accountsTroubleshoot and resolve billing issues to maximize collectionsCommunicate with patients when it pertains to insurance, billing or patient account related questionsCollaborate with the Revenue Cycle Manager, Finance team and other departments to ensure smooth revenue cycle operationsEnsure compliance with current healthcare regulations and standards, including HIPAA, Medicare, and Medicaid requirementsStay up-to-date with industry trends and changes in regulationsAssist in creating and monitoring effective revenue cycle KPIs and standardized reportingPerform other duties as assigned to support LifeMDs mission and valuesRequirementsBasic
Qualifications: Bachelor’s degree in business administration, healthcare administration, or a related field, or equivalent experience3+ years of experience in medical billing, coding, denial management and reimbursement1+ years of experience with Medicare, especially telehealthProven experience in payment posting, working denials, and accounts receivable follow-upStrong understanding of healthcare billing, coding, and collections processesCertified Professional Coder (CPC) via AAPC or CCS, CCS-P or CCA via AHIMAProficiency with revenue cycle management software such as Availity, commercial and Medicare payer portals and Google SuitePreferred
Qualifications: Excellent analytical skills with the ability to interpret and act on complex dataHigh level of proven communication skills, including written and verbalAbility to work in a fast-paced, dynamic growth environmentCreative problem solver and team player who thrives in a collaborative environmentFantastic organizational and time management skills with a high attention to detailBenefitsSalary Range: $55,000-$65,000 annuallyHealth Care Plan (Medical, Dental & Vision)Retirement Plan (Roth 401k)Life Insurance (Basic, Voluntary & AD&D)Unlimited PTO PolicyPaid HolidaysShort Term DisabilityOriginally posted on Himalayas
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