We are looking for a part-time customer service representative to help our customers via email and chat, with a focus on providing friendly, fast, and personalized responses.Requirements1–2 years of experience in customer service, preferably in e-commerce or DTCGerman on a native level, English solidEnjoy writing and can hit the right tone between casual and professionalExperience with helpdesk tools (Gorgias, Zendesk, Freshdesk, etc.) - nice to have, but not a mustShopify basics are a plusBenefitsPart-time job on 556 €-basis100 % RemoteFlexible time allocation in agreement with the teamProduct flat rate - as much Ramen and Pasta as you can eatEmployee discount for family and friendsPerspective on more - if it suits you, the part-time job can become moreOriginally posted on Himalayas
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