Siena is a company that creates an operating system of AI agents that learn, remember, and act across every customer touchpoint.
The Senior Deployment Engineer, AI Agents role involves technical work with customer-facing components, integration engineering, and software engineering.
The team is globally distributed and working at the bleeding edge of CX and AI.Requirements5+ years in technical implementation, integration engineering, or software engineering with a customer-facing componentStrong working knowledge of helpdesk and CX platforms - Zendesk, Gorgias, or similar - including API integrations, webhooks, and automation logicAI-fluency - understanding how LLM-powered agents work in practice, not just in theory; configuring, testing, and iterating on agent behaviorBenefitsGreat salaryOpportunity for equity or stock grantsLearning budgetPremium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new toolsOriginally posted on Himalayas
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