Admissions Representative

Admissions Representative:Are you a high-energy, goal-driven professional who thrives in a performance-based environment and enjoys helping others take the next step toward their future?The demand for skilled healthcare professionals has never been greater—and the shortage continues to grow.

At Stanbridge University, we are committed to preparing the next generation of healthcare professionals who will make a meaningful impact in their communities.

As an Admissions Representative, you will play a critical role in that mission by guiding prospective students from initial inquiry through enrollment.This is a KPI-driven role where success is measured by activity, engagement, and enrollment outcomes, with clear performance expectations aligned to individual, team, and institutional goals.

It is ideal for individuals who thrive in a fast-paced, goal-oriented environment and take ownership of their work while delivering a high-quality, student-centered experience.Essential Functions:Student Engagement & Admissions Guidance:This role owns the full lifecycle of prospective student engagement, from initial inquiry through enrollment.Respond to phone, web, and in-person inquiries in a timely and professional mannerBuild rapport with prospective students and identify their educational and career goalsSchedule and conduct admissions interviews, providing clear, accurate, and complete information about programs and the admissions processGuide prospective students through the decision-making and enrollment processPresent program content, length, academic requirements, and career outcomes in alignment with university standardsEvaluation & Process Management:Evaluate applicants’ educational background and career objectives to determine appropriate program fitAdminister and communicate admissions assessment results, including coordinating retake opportunities as neededEnsure all admissions activities comply with institutional policies and accrediting, state, and federal regulationsProvide approved student outcomes and institutional data to prospective studentsOperations & Collaboration:Accurately track and manage all activity within CRM systems, including leads, calls, appointments, interviews, and enrollmentsCoordinate with Financial Aid, Student Services, and Academic departments to support the admissions and onboarding processUtilize all available tools and systems, including databases, phone systems, and internal platformsProvide feedback to the Director of Admissions regarding trends, challenges, and process improvementsAttend departmental meetings, graduation ceremonies, and university events as requiredProfessional Standards & Service:Foster a professional and respectful environment aligned with the university’s mission and valuesDeliver outstanding customer service to all prospective students and university stakeholdersMaintain performance standards as measured by activity, outcomes, and quality of interactionsContinue progress toward individual, departmental, and institutional goalsPerform other duties as assignedPerformance Expectations:Consistently meet or exceed defined KPIs, including outreach activity, scheduled interviews, follow-ups, and enrollmentsManage a structured pipeline of prospective students from inquiry through enrollmentMaintain accurate, timely, and compliant documentation of all admissions activityDeliver a high-quality, student-centered admissions experience aligned with university standardsDemonstrate accountability for individual performance and contribution to team and campus enrollment goalsWho Thrives in This

Role:Professionals who can manage high volumes of outreach and follow-up while maintaining quality and complianceStrong communicators who can quickly build trust and guide meaningful conversationsOrganized professionals who can manage multiple leads and priorities simultaneouslyGoal-oriented individuals who take accountability for outcomesProfessionals motivated by helping others achieve educational and career successTeam players who collaborate effectively across departmentsIndividuals who thrive in a KPI-driven environment and take ownership of meeting activity and enrollment expectationsResilient professionals who can maintain consistency, persistence, and a positive approach in a performance-driven environmentQualifications:Bachelor’s degree from an accredited college or university2+ years of experience in admissions, higher education, or a customer-facing roleExperience working in a goal-driven or performance-based environment preferredKnowledge of higher education regulations and compliance standards is a plusExcellent oral, written, and interpersonal communication skills in a culturally diverse environmentProficiency with CRM systems and standard office technologyCompensation:$30.00 – $35.00 per hourCompensation is based on education, experience, and internal equity considerationsThis is a performance-driven role with clearly defined KPIs and expectations; compensation is hourly and not commission-based, providing stability while reinforcing consistent performance and contribution to team outcomesConditions of Employment:A job-related assessment may be required during the interview processMust be able to perform each essential duty satisfactorily and be physically present in the office (unless otherwise noted)Employment verification will be conducted to validate work experience per accreditation standardsOffers of employment are contingent upon the successful completion of a background checkOfficial transcripts are required prior to hire.

Degrees earned outside the United States must be evaluated by a recognized credential evaluation serviceMust be legally authorized to work in the United States and maintain such authorization without sponsorshipReasonable accommodations may be made to enable individuals with disabilities to perform essential functionsWork Environment:Standard office, classroom, lab, or clinical settingDuties are typically performed while sitting at a desk or computer workstationSubject to frequent interruptions, noise, and demanding timelinesPhysical Demands:Regularly sits for extended periodsProficient in using electronic keyboards and office equipmentEffective verbal communication via phone and in personAbility to operate computers and standard office equipmentAble to lift, carry, and/or move objects weighing 10–25 pounds as neededEmployee

Benefits:Health Care Plan (Medical, Dental & Vision)Retirement Plan (401k)Exciting university eventsSeasonal health and wellness initiativesWork/Life Balance programsOnsite wellness programLife Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Institutional Values:Diversity and Inclusion: Stanbridge University is committed to fostering an inclusive learning environment that reflects diverse backgrounds and perspectivesInnovation and Technology: We integrate advanced technology and hands-on learning to enhance student outcomesCommunity Engagement: Through initiatives such as Stanbridge outREACH, students contribute to local and global communitiesEqual Opportunity Employer:Stanbridge University is an Equal Opportunity Employer.

We are committed to building a diverse and inclusive workplace and do not discriminate on any protected basis.

All qualified applicants are encouraged to apply.